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Returns and Refunds Policy

 

Last Updated:  August 20, 2018

 

ACCEPTANCE AND RETURN SHIPMENTS 

Upon Buyer’s receipt of Products, Buyer shall immediately inspect the same and shall notify Seller in writing within one (1) day of delivery of any claims for shortages and within two (2) days of delivery of any claims for defects or damages.  If Buyer shall fail to so notify Seller within the applicable period, such Products shall conclusively be deemed to conform to their respective specifications and to have been irrevocably accepted by Buyer. 

Conforming products may not be returned for credit except with Seller’s prior agreement, and then only in strict compliance with Seller’s instructions.  Buyer must request a return within seven (7) days from a Product being delivered.  Any returned Product must be pre-paid by Buyer.  Any returned Product must be in the original packaging and must be in resalable, new, unopened condition.  Any returned items may be subject to a restocking fee to be determined by Seller.  All shipping charges are non-refundable and will be deducted from the amount of any refund.  Under no circumstances will Seller accept for return, exchange or refund, any sale or promotionally-priced Products, Refurbished Products, Products that have been altered, customer special order Products or any Products that are in a non-saleable condition

PRODUCTS SUPPLIED BY EUROPEAN GIFTS AND HOUSEWARE

Returns are generally accepted within 7 days if unused and returned in the original packaging and in new condition at Buyer’s own cost.  Buyer assumes all shipping liability.  Any damage found on the returned Product may impact the refund amount.  

CHANGES TO RETURNS AND REFUNDS POLICY
You can review the most current version of the Returns and Refunds Policy at any time at this webpage.  We reserve the right, at our sole discretion, to update, change or replace any part of this Policy by posting updates and changes on this webpage of our website.  It is your responsibility to check our website periodically for changes.  Your continued use of or access to our website following the posting of any changes to this Policy constitutes acceptance of those changes.


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